Delivery Terms


Delivery Terms

 

Delivery

 Processing

Charges approx.

Courier Signed For

1-2 working days (Signature required)

£7.00 (Subject to order size)

International (Europe only)

Dependant on destination

POA (Dependant on destination

 

If an item is returned to us by your local customs office we can provide a refund minus any postage costs incurred by ourselves. If an item is seized by your local customs office this will be the responsibility of the customer to resolve the issue.

All UK orders are next day delivery subject to the payment received.

  • Orders received before 2pm (UK time), Monday to Friday will be dispatched the same day, subject to stock availability.
  • Orders placed after 2pm (UK time) will be dispatched on the next working day, subject to stock availability.
  • Working days are defined as Monday – Friday (excluding bank and public holidays) – therefore any orders placed after 2pm (UK time) on Friday will not be processed until Monday.

All deliveries require a signature to confirm receipt. If a signature cannot be obtained, you will need to rearrange your delivery date with the courier. Deliveries that require a signature will not be left if a signature cannot be obtained.

If the courier can not deliver the goods, they will leave a card for you telling you what your next option is. You may, when placing your order, specify a different delivery address than your payment address if this is more convenient for you.

All delivery timescales are approximate and subject to availability. The precise timing of a delivery cannot be specified.

For international orders, please contact us for pricing and lead times. Again, we will endeavour to dispatch your goods as soon as we possibly can via our courier.

 

Insurance

 

All orders are insured up to the value of the goods. If your order has not arrived within 5 working days (UK orders) and 14 working days (non-UK orders) please contact us quoting your invoice/order number in all correspondence.