As standard, orders with VaporFi Wholesale are made on a 'Pro Forma' basis. Goods will be dispatched to the purchaser only when payment is made in full. Prepayment is required on all orders.
Making payments is easiest with direct bank transfer. All payment details are specified on our VaporFi Wholesale order form and Proforma invoice. Please state your business name and invoice number when making payment. You may also pay by credit card via phone. Our secure payment service will take your credit card details securely. Credit card details are never stored. Your credit card will show a debit from ‘Tank Puffin (Wholesale) Ltd'.
Some of the items available on our website may be controlled under customs regulations in the country you are resident in. We will happily ship products to any UK and EU country however, it may be the case that in receiving products you are acting in conflict with the laws of your country. We cannot be held responsible for any packages that are delayed or seized by customs in your country. All products are 100% legal to be shipped from the UK. We strongly advise that all customers check the legality of said products in their own country to avoid any disappointment.
If a product is out of stock you can still make an order, but it will be put on backorder. This means you are reserving a specified amount of the product and so when we have replenished our stock it will be sent out to you straight away. It gives you priority over any normal orders we receive. You will be notified when the goods have arrived so we can confirm you still want them, and to arrange payment. We will not charge you for the goods until they are ready for dispatch.